Department of Agriculture: Evaluating the Division of Weights and Measures’ Price Verification Process

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Audit Abstract

The Department of Agriculture’s Weights and Measures Program helps ensure the accuracy of commercial measuring devices and price systems. Among other things, program staff inspect point-of-sale systems (e.g., electronic scanners in grocery stores or retail businesses) for price accuracy across the state. We found the program’s price verification process did not appear to provide sufficient coverage of those systems. That is because state law includes few requirements for price verification inspections and the program considered them a low priority. The program inspected point-of-sale systems at 365 business in fiscal year 2018, which is likely only a fraction of all point-of-sale systems in the state. Moreover, more than half (59%) of the businesses inspected in fiscal year 2018 failed a price verification inspection.